PRIVACY POLICY

We want you to know that we respect your privacy, the privacy of our customers and users.

Users and Customers together are referred to as "Users" for purposes of this Privacy Policy.

Your access or use of the Website or the Services will signify that you have read, understand, and agree to the Privacy Policy. By accessing or using the Website or the Services, you also represent that you have the legal authority under applicable law (including but not limited to the age requirement) to accept the Privacy Policy on behalf of yourself and/or any other person you represent in connection with your use of the Website or the Services. If you do not agree to the Privacy Policy, you are not authorized to use the Website or the Services.

This Privacy Policy should be read in conjunction with the Terms of Use. This Privacy Policy is incorporated into the Terms of Use by reference.

PURPOSE: This document provides information about our Privacy Policy as it relates to the collection, use, and disclosure of personal information. It also describes our users' rights to limit the collection, use, or disclosure of personal information. Personal information may include your name, email address, postal and/or business address, telephone numbers, or other information that personally identifies you. We keep this personal information secure and maintain it in the strictest confidence. We do not sell any information to third parties. We also maintain a secure website on all pages that require you to provide any personal information. This Privacy Policy applies to all users of the website and services anywhere in the world.

The practice described in this Privacy Policy is subject to the laws applicable in the locations in which we operate. This means that we only engage in the practices described in this policy in a particular country or region if permitted by the laws of those locations. Please contact us if you have questions about our practices in your country or region. You may contact us through our Customer Care Portal at https://ievolution.freshdesk.com/en/support/tickets/new.

IMPORTANT NOTICE: Please note that due to the changing nature of our business, a dynamic domain in which we operate, and the continual change in the services we offer, we may make changes to the Privacy Policy from time to time without advance notice to you. If we make any changes to our Privacy Policy, then we may provide you with notice of the same via a pop-up notification when you log into your account and via email notification.

To the extent permitted by applicable law, by using our services after such notification or update, you consent to our updates to this policy.

We encourage you to periodically review this policy for the latest information on our privacy practices. A copy of the most current General Privacy Policy is always available on our website for your review.

When we make material changes to the Privacy Policy, we may notify you depending on the circumstances, for example, by displaying a prominent notice or by seeking your agreement within the Service or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Service or the website after the changes have been made (whether or not you are notified in advance) will constitute your acceptance of the changes. Therefore, please be sure to read any such notice carefully. If you no longer wish to use the Service Website under the new version of the Privacy Policy, you may cancel your account by contacting us. If you received a Trial or a paid Subscription through a Third Party, you must cancel the corresponding paid Subscription through such Third Party.

Please also note that we will NEVER request the information listed below:

1. We will never ask users to share their banking details, including credit card information or information related to any wallet, via emails, support chat, or phone calls, except for proof of payment for services purchased.
2. We will never ask users to disclose their account password through email, phone calls, or any other mode of communication, electronic or otherwise.

TYPE OF INFORMATION COLLECTED AND PURPOSE:

Users also consent that we may record their videos and photos and may use their testimonials for marketing and promotional purposes without taking separate authorization to do so.

INFORMATION PROTECTION AND SECURITY MEASURES: We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your account. Protecting the security of your personal information is very important to us. Below is an indicative list of the various measures we have put in place to ensure the protection of the information we collect:

1. We use Wordfence software to prevent any hacking such as SQL injections and fraud.
2. We use the Azure Application to prevent DOS.
3. We use AWS firewall (WAF) to prevent malicious attacks.
4. Only authorized employees have access to the collected information.
5. Implemented SSL certificate for the main website and subdomains.
6. Payment gateways are PCI compliant.
7. Passwords and other sensitive information such as user's wallet address are encrypted.
8. We have implemented a two-factor authentication mechanism to change the email address of the registered account.
9. We have implemented a Domain Key Identified Mail (DKMI) technology to prevent phishing attacks.

USE OF COOKIES: We use Cookies (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser - if you allow it - that enable the sites or service providers systems to recognize your browser and capture and remember certain information).

Please note that we use Cookies for the following purposes:

1. Help us remember and process the items in your shopping cart.
2. Track site traffic and activities so that we can offer better site experiences and tools in the future.

Please note that we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not authorized to use the information collected on our behalf except to help us conduct and improve our business.

NO DISCLOSURE OF INFORMATION TO THIRD PARTIES: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as provided in this Privacy Policy. We also need to share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. In addition, we may use users' personally identifiable information to investigate and help prevent potentially illegal activities or if required by a subpoena, search warrant, or other legal process. We may also allow others to provide us with audience measurement and analysis services, to serve ads on our behalf across the Internet, and to track and report on the performance of those ads. These entities may use cookies, web beacons, SDKs, and other technologies to identify your device when you visit our site and use our services, as well as when you visit other sites and online services.

THIRD PARTY LINKS: Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

DISCLOSURE OF PERSONAL INFORMATION: Some of our Services and features require us to share information with other users or at your request. We may also share your information with our affiliates, subsidiaries, and business partners for legal reasons or in connection with claims or disputes.

1. As Required by Law. We will disclose personal information when required by law or if we have a good faith belief that such action is necessary to (a) comply with a current judicial proceeding, court order, or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, or other interests of our users or others.
2. At Your Request. We may share information with others at your request.
3. With the general public, when you submit content to a public forum. When you communicate with us over the Internet through blogs, social media, etc., your communications may be viewed by the public.
4. With subsidiaries and affiliates. We share information with our subsidiaries and affiliates to help us provide our services or perform data processing on our behalf.
5. With Service Providers and Business Partners. We may provide information to their vendors, consultants, marketing partners, research firms, and other service providers or business partners.
6. With your consent. We may share your information other than as described in this policy if we notify you and you consent to the sharing.

INFORMATION RETENTION AND DELETION: We retain user profile and other information for as long as you maintain your account with us.

We retain transaction, location, usage, and other information for seven (7) years in connection with regulatory, tax, insurance, or other requirements where you operate. Thereafter, we delete or anonymize such information in accordance with applicable laws. Users may request deletion of their accounts at any time. Upon such request, we delete information that is not required to be retained and restrict access to or use of any information that is required to be retained. You may request deletion of your account at any time by visiting our Support Portal at https://ievolution.freshdesk.com/en/support/tickets/new.

In certain circumstances, we may not be able to delete your account; for example, if there is an outstanding credit on your account or an unresolved claim or dispute. Once the issue preventing deletion is resolved, we will delete your account as described above.

We may also retain certain information if necessary for its legitimate business interests, such as fraud prevention and improving user security. For example, if we close a user's account due to unsafe behavior or security incidents, we may retain certain information about that account to prevent that user from opening a new account in the future.

BUSINESS TRANSFERS OR BUSINESS STRUCTURING OR RESTRUCTURING: In the event that we go through a business transition, transfer, merger, acquisition, and corporate de-merger, structuring and restructuring, our Users' personal information may be part of the transferred assets. You acknowledge that such transfers may occur and that any acquirer of our business or its assets may continue to use your personal information as described in this Privacy Policy. Whenever such events take place, we may inform Users via email notification.

SPECIAL INFORMATION FOR EUROPEAN UNION (EU) USERS: As of May 25, 2018, the processing of personal data of users from the European Union is subject to the EU General Data Protection Regulation (hereinafter referred to as "GDPR").

In order to comply with such requirement, we have drafted a separate privacy policy (hereinafter referred to as "GDPR Privacy Policy") and the same is available on our website. This GDPR Privacy Policy applies only to residents of the EU, as provided by law and for such application; the GDPR Policy prevails over this Privacy Policy.

CHOICE AND TRANSPARENCY: We provide a means for you to see and control the information we collect. You may request that we provide you with an explanation, copies, or correction of your data, and such requests may be made by writing to our Customer Service Team at https://ievolution.freshdesk.com/en/support/tickets/new.

The following requests may be filed with us under this clause:

1. Explanations, Copies, and Corrections. You may request that we:
1. Provide a detailed explanation of what information has been collected about you and how that information is used.
2. Receive a copy of the information we have collected about you.
3. Request correction of any inaccurate information we have about you.
2. Marketing Opt-Outs: You may opt-out of receiving promotional emails from us by clicking on the Unsubscribe button or by following the process mentioned in the marketing emails. You may also opt-out of receiving emails and other messages from us by following the instructions in those messages. Please note that if you opt-out, we may continue to send you non-promotional messages.

Information requested under this clause will be provided at our reasonable discretion, where permissible under applicable laws.

YOUR CONSENT: By using our website or services, you consent to this privacy policy. If we decide to change or update our privacy policy, we will post the changes on the website under the heading Privacy Policy.

CONTACTING US: If you have any questions or complaints about this Privacy Policy, you may contact us by visiting our Customer Service Portal at https://ievolution.freshdesk.com/en/support/tickets/new.