Refund, Auto-Ship & Cancellation Policy
iEvolution Pro LLC Auto-Ship Policy
Objective: We aim to provide efficient, reliable service through our Auto-Ship program.
Membership Requirement for Auto-Ship:
Exclusive to registered members. Manage settings via the Member Area.
Auto-Ship Process:
Selection: You may add an auto-ship inside the membership area within your dashboard.
Frequency: Monthly.
Automatic Payment: Processed automatically with email notifications.
Modification or Cancellation: Adjust or cancel anytime without penalty.
Shipping Notifications: Email updates before each shipment.
Customer Support:
Contact Us Here for support or assistance.
Satisfaction Guarantee:
We are committed to resolving any issues efficiently.
Return Policy:
Standard return policy applies to Auto-Ship products. Details available online.
Note:
This policy is subject to change, with notifications provided through our website and email.
Refund Policy
We have a 30-day refund policy, starting from the date you receive your item. To be eligible, the item must be in the same condition, unworn or unused, with tags, and in the original packaging.
To start a return:
Contact Us Here. If accepted, we’ll send you a return shipping label and instructions. Items sent back without a return request will not be accepted.
Damages and Issues:
Inspect your order upon reception and contact us immediately if defective, damaged, or incorrect.
Exceptions / Non-returnable items:
Perishable goods
Custom products
Personal care goods
Hazardous materials, flammable liquids, or gases
Sale items or gift cards
Exchanges:
Return the item and make a separate purchase for the new item.
Refunds:
We will notify you once your return is received and inspected. Approved refunds will be processed to your original payment method, which may take some time to post.
Cancellation Policy
Order Cancellations:
Orders can be canceled within 2 hours of placement. To cancel an order, Contact Us Here.
Auto-Ship Cancellations:
Members can modify or cancel their Auto-Ship settings anytime through the Member Dashboard. No penalties apply for cancellations.
Customer Support:
For any questions or assistance with cancellations, Contact Us Here.
Note:
This policy is subject to change, with notifications provided through our website and email.
